Privacy Policy

March 2018

Art. 1 General Provisions

At www.msengineering.eu we are committed to ensuring the privacy and protection of your personal data, in our capacity as Data Controller. This Policy explains when and why we collect personal information ('personal data') for people who visit our site and use our services, how we use it, the conditions under which we may disclose it to others, and how we keep it safe. We may change this Policy from time to time, so please ensure you are familiar with the current Policy.

Art. 2 About Us

We are www.msengineering.eu and provide services, products, or general information regarding our field of activity. Our registered address is Sevlievo, 151 Marin Popov Str. (Chakala Area), 5400.

Art. 3 How We Collect Personal Information

We receive information about you when you use our website www.msengineering.eu, for example when you submit a request for a quote/information, or in the process of ordering and using the services provided on the site.

Art. 4 What Kind of Personal Information We Collect

We only collect basic personal data about you, which does not include special categories of personal data ('sensitive data'). The personal information we collect may include your name, address, e-mail address, phone number, other data required by the Accounting Act and other laws, as well as information about which pages were visited and when.

Art. 5 Why We Need Your Data

We need to know your personal data to provide you with the services offered through this site, within the framework of a contract between us in connection with their provision, as well as information that you have requested or to which you have explicitly consented.

Art. 6 How Your Information Is Used

We may use your information to: provide the services you have requested; provide new information directly related to services you have requested; respond to inquiries and provide information you have requested; seek your opinions or comments regarding our services and products; conduct statistical analyses to improve our services; inform you of changes to our terms.

Art. 7 How Long We Keep Your Information

We only keep your personal data for as long as and to the extent necessary for the respective activity for which it was provided, or as provided in a contract between us, in compliance with the requirements and deadlines provided for in the Accounting Act, tax laws, and other applicable regulations.

Art. 8 Who Has Access to Your Information

We will not sell, rent, or share your information with third parties for marketing purposes. We may transmit your information to third parties – service providers, subcontractors, and other related organizations solely for the purpose of performing tasks and providing services for you on our behalf.

Art. 9 Where We Process Your Data

All personal data we process is processed in Bulgaria. For hosting and maintenance purposes, this information is located in Bulgaria. Third parties do not have access to your personal data unless required by law.

Art. 10 In Which Cases We Will Contact You

We may contact you whenever and to the extent necessary for the performance of the services you have requested, our contractual obligations, providing new information directly related to your services, responding to your inquiry, or based on a legal requirement.

Art. 11 How You Can Access, Correct or Delete Your Personal Data

You have the right at any time to request from us access to, correction, erasure, or blocking of your personal data. To request this, you must send us a written application with your name, address, and other identification data. We will fulfill your request within 14 days.

Art. 12 How You Can Submit an Objection or Complaint

If you wish to make a complaint about how your data is processed, you can contact us at office@msengineering.eu. If you are not satisfied with our response, you can contact the Personal Data Protection Commission. Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd, tel.: 02/915 35 18, kzld@cpdp.bg

Art. 13 Available Security Measures

The website msengineering.eu uses a secure communication protocol SSL certificate. HTTPS authenticates the website and the respective web server on which it is hosted. It also encrypts the connection between client and server bidirectionally, providing protection against eavesdropping, tampering, or falsification of message content.

Art. 14 Profiling

We will not use automated decision-making or profiling.

Art. 15 Use of Cookies

Like many other websites, ours uses cookies. Cookies are small packets of information sent by an organization to your computer to recognize you on your visit. They collect statistical data about your actions in the browser. By agreeing to use this site, you agree to the use of cookies, including those from Google Analytics.

Art. 16 Links to Other Websites

Our website may contain links to other websites operated by other organizations. This privacy policy applies only to our site.

Art. 17 Transfer of Personal Information Outside Europe

As part of the services we provide to you, the information you provide may be transferred to countries outside the European Union. By providing your personal data, you agree to this transfer.

Art. 18 Review of This Policy

We regularly review this Policy to ensure quality and lawful protection of your personal data. This Policy was last updated in March 2018 and complies with the General Data Protection Regulation (Regulation (EU) 2016/679).